Starcom21

Users

Starcom21 Users Include Many Of Illinois' Savviest Agencies And Communities

One of the most compelling reasons to consider becoming a STARCOM21 subscriber is the roster of the colleagues you'll be joining. The system currently has more than 30,000 users representing more than 1,600 agencies, municipalities, counties and other organizations.

System Configuration

  • 45,000+ Users
  • 4 Zones
  • 294 RF Sites
  • 2040 RF Channels
  • 68 Connected Dispatch Sites
  • 352 Dispatch Operator Positions
  • 115 Third Party Leases
  • 389 T1 Circuits
  • 30 DS3 Circuits

State and Federal Agencies

  • Argonne National Laboratory
  • Illinois State Police
  • Illinois State Police Statewide Task Forces (30 total)
  • Illinois Commerce Commission Police
  • Illinois Department of Transportation
  • Illinois Department of Corrections
  • Illinois Department of Natural Resources
  • Illinois Department of Public Health
  • Illinois Department of Revenue
  • Illinois Emergency Management Association
  • Illinois Law Enforcement Alarm System (ILEAS)
  • Illinois Office of the Attorney General
  • Illinois Secretary of State
  • Illinois Terrorism Task Force (Over 1500 Agencies)
  • Illinois Tollway Authority
  • Federal Bureau of Investigation
  • Metropolitan Water Reclamation District of Greater Chicago Police
  • Mutual Aid Box Alarm System (MABAS)
  • Office of the Illinois State Fire Marshall
  • PACE Bus (currently implementing)
  • University of Illinois Police Department
  • US Marshals Sevice

Local Agencies

  • Adams County
  • Bond County
  • Boone County
  • Clinton County
  • Cook County
  • DeWitt County
  • DuPage County (60 Police and Fire Agencies)
  • Knox County
  • Lee County
  • Macon County
  • Madison County
  • McHenry County
  • McLean County
  • Monroe County
  • Ogle County
  • Sangamon County
  • St. Clair County
  • Stephenson County
  • Union County
  • Northwest Central Dispatch System (currently implementing)
    • Arlington Heights
    • Buffalo Grove
    • Elk Grove Village
    • Hoffman Estates
    • Inverness Police
    • Mount Prospect
    • Palatine
    • Palatine Rural Fire Protection District
    • Prospect Heights Police
    • Rolling Meadows
    • Schaumburg
    • Streamwood
  • Prairie Shield
  • City of Amboy
  • Village of Barrington
  • City of Belvidere
  • Village of Bethalo
  • City of Bloomington
  • Village of Chatham
  • City of Collinsville
  • City of Decatur
  • City of DeKalb
  • City of Effingham
  • City of Freeport
  • City of Galesburg
  • Village of Glen Carbon
  • Granite City
  • Village of Jacob
  • City of Joliet
  • City of Knoxville
  • Village of Maryville
  • City of Normal
  • City of Peoria
  • Village of Plainfield
  • City of Rochelle
  • City of Rockford
  • Village of Romeoville
  • City of Springfield
  • Village of Steger
  • City of Troy
  • Village of Valmeyer
  • City of Vandalia
  • City of Waterloo
  • College of DuPage
  • Illinois College of Emergency Physicians
  • Joliet Junior College
  • Lincoln Land Community College

Non-Governmental Agencies

  • Ameren Energy
  • BNSF Railway Company
  • Exelon Nuclear

Managed NOC

STARCOM Dedicated Number
1-866-297-6342
  • Option 9 – System or Service Emergencies
  • Option 1 – Add/Change/Delete Subscriber Requests
  • Option 2 – Vendor or Payment Inquiries
  • Option 3 – Invoice or Billing Inquiries
  • Option 7 – Return Authorization (RA)
  • Option 0 – For ALL Other Support

ALL requests and service issues will be handled through the new number and phone tree or you can email to: starcom@motorolasolutions.com

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